"Phone": +421/952-073-292,
"E-mail": "filip.novakov13@gmail.com",
"Linkedin": "linkedin.com/in/filip-novakov",
"GitHub": "github.com/filipnovakov13"
Applied AI consultant building LLM prompt workflows, Salesforce AI automation, and backend systems — following a transition into tech through an intensive Java bootcamp after a decade in high-pressure, client-facing hospitality operations. Comfortable translating ambiguous business requirements into working prompts, integrations, and production code.
[AI Legal Drafting Specialist (Contract) at Filevine]
04/2026 - 09/2026
Designed and deployed demand-letter drafting templates and master prompts for 15+ law firms, standardizing AI-assisted document generation across each firm's legal team. Cut manual drafting time by 3-5 hours per template/workflow through reusable, firm-specific prompt architectures. Partnered directly with product/engineering teams to improve the products used by clients and internal implementers.
[Salesforce Consultant at IBM]
11/2024 - 04/2026
Completed full-cycle configuration of Salesforce Net Zero Cloud (NZC) as the only team member allocated 100% to the project. Provided ongoing platform support for a medical technology client using Veeva CRM and Salesforce, handling setup and configuration, tracking and resolving tickets via ServiceNow, and establishing internal documentation practices. Supported a pharmaceutical client under strict SLA commitments, managing a high volume of cases/tickets while maintaining service-level compliance. Developed agent skills and role configurations for a Salesforce Agentforce proof-of-concept generating personalized marketing campaign copy across 2 channels.
[Freelance AI model training at DataAnnotation]
03/2024 - 07/2024
Evaluating responses to coding related prompts from different AI models on various dimensions like correctness, verbosity, collaboration.
[Bartender / Mixologist / Barista / Waiter]
Novi Sad, Serbia / Hvar, Croatia
2014 - 2023
Transferable skills learned during this period:
[GreenFox Academy] 11/2023 - 05/2024 (632 hours)
// Junior Java Developer (back-end) bootcampSuper intensive course separated into three modules:
[Self-study] 02/2023 - 06/2023 (80 hours)
// Python programming language[Net Zero Cloud Implementation]
// 6 monts durationAs the only team member allocated 100% to the project on my team I was responsible for most of the configuration and development of the Salesforce platform and Net Zero Cloud (NZC) including:
[Agentforce Pilot Project]
// 6 weeks durationAgile project with daily stand-ups focused on rapid prototyping and fast iteration to deliver a working POC. The challenge was streamlining and automating much of the cumbersome process of marketing campaign creations. A custom agent was built which interacted with Watsonx platform through Apex classes and used flows to generate the campaign copy personalized to a given customer segment for 2 different channels.
[Iubar: AI-Enhanced Knowledge Management Platform]
// January 2026, 68 hoursBuilt a hybrid-RAG personal knowledge management web app (FastAPI + React/TypeScript) combining ChromaDB vector search, SQLite structured memory, Voyage AI embeddings, and DeepSeek V3.2-Exp to turn uploaded documents and GitHub repos into a chat-based, source-attributed AI research assistant.
AI application engineering:
Agentic coding process:
[Foxbuy: E-bay clone (teamwork)]
// 6 weeks durationSimulated work environment (incl. daily standups, JIRA agile development, application design and technical diagramming)
Main challenges: Researching and implementing the project in real time using unfamiliar technologies
Technologies used: Spring Boot, Spring Security, GitHub, Miro board, Jira Agile board, Junit, MockMVC, Swagger, Jackson, JWT, JaCoCo, Flyway, MySQL, Mailtrap