{ Filip Novakov }

// AI Solutions Consultant // Bratislava, Slovakia

Contact info {

"Phone": +421/952-073-292,

"E-mail": "filip.novakov13@gmail.com",

"Linkedin": "linkedin.com/in/filip-novakov",

"GitHub": "github.com/filipnovakov13"

}


About Me {

Applied AI consultant building LLM prompt workflows, Salesforce AI automation, and backend systems — following a transition into tech through an intensive Java bootcamp after a decade in high-pressure, client-facing hospitality operations. Comfortable translating ambiguous business requirements into working prompts, integrations, and production code.

}


Previous Work Experience {

[AI Legal Drafting Specialist (Contract) at Filevine]

04/2026 - 09/2026

Designed and deployed demand-letter drafting templates and master prompts for 15+ law firms, standardizing AI-assisted document generation across each firm's legal team. Cut manual drafting time by 3-5 hours per template/workflow through reusable, firm-specific prompt architectures. Partnered directly with product/engineering teams to improve the products used by clients and internal implementers.


[Salesforce Consultant at IBM]

11/2024 - 04/2026

Completed full-cycle configuration of Salesforce Net Zero Cloud (NZC) as the only team member allocated 100% to the project. Provided ongoing platform support for a medical technology client using Veeva CRM and Salesforce, handling setup and configuration, tracking and resolving tickets via ServiceNow, and establishing internal documentation practices. Supported a pharmaceutical client under strict SLA commitments, managing a high volume of cases/tickets while maintaining service-level compliance. Developed agent skills and role configurations for a Salesforce Agentforce proof-of-concept generating personalized marketing campaign copy across 2 channels.


[Freelance AI model training at DataAnnotation]

03/2024 - 07/2024

Evaluating responses to coding related prompts from different AI models on various dimensions like correctness, verbosity, collaboration.


[Bartender / Mixologist / Barista / Waiter]

Novi Sad, Serbia / Hvar, Croatia

2014 - 2023

Transferable skills learned during this period:

  • Adapting to industry's and employer's standards and applying them in daily work
  • Punctuality, precision, attention to details
  • Wide range of interpersonal skills (active listening, conflict resolution, negotiation)

}


Education {

[GreenFox Academy] 11/2023 - 05/2024 (632 hours)

// Junior Java Developer (back-end) bootcamp

Super intensive course separated into three modules:


  • Foundation:
    • Introduction to HTML/CSS, CLI, Git, Expressions & Control flow
    • Functions & Data structures, Drawing API
    • File IO, OOP concepts, Recursion
    • Inheritance, Abstract classes & Interfaces
    • Unit testing
    • Wanderer project

  • Orientation:
    • Streams, Spring Boot intro, Tables & Forms, Thymeleaf, Models, Views
    • Relational DB's and data persistence in Spring, Bootstrap, advanced SQL and stacktraces
    • Docker & Dockerfile, JSON, API, RESTful endpoints
    • SQL, Dependencies & Dependency injection
    • P2P Chat project

  • Project phase:
    • Foxbuy application development in a team

[Self-study] 02/2023 - 06/2023 (80 hours)

// Python programming language
  • Basics of computer science/architecture
  • Python syntax

}


Key Projects {

IBM (

[Net Zero Cloud Implementation]

// 6 monts duration

As the only team member allocated 100% to the project on my team I was responsible for most of the configuration and development of the Salesforce platform and Net Zero Cloud (NZC) including:

  • Activating the functionalities required for proper functioning of the Salesforce platform and NZC
  • Designing the client's company hierarchy in Salesforce
  • Designing user profiles, roles and levels of access as per client requirements
  • Customizing the standard objects of NZC and Salesforce to support client's data model
  • Adapting the page layouts of the NZC app for client's use case
  • Creating templates for manual upload of data to NZC
  • Mapping the integrated systems data model to NZC data model

[Agentforce Pilot Project]

// 6 weeks duration

Agile project with daily stand-ups focused on rapid prototyping and fast iteration to deliver a working POC. The challenge was streamlining and automating much of the cumbersome process of marketing campaign creations. A custom agent was built which interacted with Watsonx platform through Apex classes and used flows to generate the campaign copy personalized to a given customer segment for 2 different channels.

)


Dynamous Kiro Hackathon (

[Iubar: AI-Enhanced Knowledge Management Platform]

// January 2026, 68 hours

Built a hybrid-RAG personal knowledge management web app (FastAPI + React/TypeScript) combining ChromaDB vector search, SQLite structured memory, Voyage AI embeddings, and DeepSeek V3.2-Exp to turn uploaded documents and GitHub repos into a chat-based, source-attributed AI research assistant.

AI application engineering:

  • Designed the hybrid-RAG ingestion pipeline: Docling/gitingest document conversion, token-aware chunking (512-1024 tokens, 15% overlap), and Voyage AI embeddings feeding a ChromaDB vector store
  • Integrated DeepSeek V3.2-Exp for streaming, source-attributed chat responses, with context caching (~90% cost reduction on repeated queries), LRU response caching, and per-session rate/spend limits
  • Added production-hardening measures: prompt-injection defenses, a circuit-breaker pattern for API resilience, and structured logging, validated by a 116+ test suite across backend, frontend, and E2E coverage

Agentic coding process:

  • Authored 13 custom prompt commands (context priming, complexity-scored planning, checkpointed execution, code review) driving a spec-first workflow from requirement to tested code
  • Configured 4 scoped sub-agents (backend, frontend, review, UX) with role-specific tool permissions and documentation resources for isolated, parallel agent work
  • Built 8 automation hooks (auto-formatting, Playwright UX validation, Postman API sync) and tiered steering rules (always-on safety rules vs. manually-loaded docs) to keep agents in-scope and control context/token usage
  • Designed a checkpointed state-tracking system so agents could resume interrupted multi-step tasks without losing progress or re-deriving context

)


GreenFox (

[Foxbuy: E-bay clone (teamwork)]

// 6 weeks duration

Simulated work environment (incl. daily standups, JIRA agile development, application design and technical diagramming)

Main challenges: Researching and implementing the project in real time using unfamiliar technologies

Technologies used: Spring Boot, Spring Security, GitHub, Miro board, Jira Agile board, Junit, MockMVC, Swagger, Jackson, JWT, JaCoCo, Flyway, MySQL, Mailtrap

)

}


Small Projects {

To-Do Application:
Command line application with functionalities like listing/adding/removing/checking tasks, includes input error handling and performs file manipulation.

Basic web shop:
Designing a backend that stores available items in a relational model database, then displaying them in frontend tables supporting searching, filtering, etc.

Wanderer rogue-like game:
Week long project creating a simple game from preexisting starter code.
  • The game board is displayed in a window drawn by Graphics2D library which is updated on user inputs.
  • Main challenges were understanding the provided code, implementing the required functionalities and refactoring the code accordingly.

}


Technical skills {

  • Java
  • HTML
  • CSS
  • Python
  • Git/GitHub
  • Spring
  • Postman
  • Docker
  • Swagger UI
  • Object oriented programming
  • Hibernate ORM
  • JUnit Testing
  • Integration testing
  • SQL
  • RESTful APIs
  • Salesforce/Veeva CRM
  • AI assistants/agents
  • Prompt engineering
  • ServiceNow

}


Soft Skills {

  • Strong communicator
  • Cooperative team member
  • Exceptional analytical skills
  • Creative problem solver
  • Self-sufficient researcher
  • Rapid learner
  • Adaptable to new environments
  • Challenge-seeker

}


Certifications {

  • Salesforce Certified Administrator
  • Salesforce Certified AI Associate
  • Salesforce Certified AI Specialist
  • Salesforce Certified Associate
  • Salesforce Accredited Professional - Net Zero Cloud
  • Java Programmer Certificate - GreenFox Academy (Codecool)

}


Languages {

  • English (fluent)
  • Serbian (native)
  • Slovak (beginner)

}

© 2026 Filip Novakov