"Phone": +421/952-073-292,
"E-mail": "filip.novakov13@gmail.com",
"Linkedin": "linkedin.com/in/filip-novakov",
"GitHub": "github.com/filipnovakov13"
Dedicated professional with a decade of work experience in hospitality, driven by curiosity. Great team player. Particularly proficient problem solver. Interested in the technologies and challenges of the future.
[Salesforce Consultant at IBM]
11/2024 - current
Implementing Salesforce platform functionality, focusing on Agentforce and Einstein features. Troubleshooting and finetuning prompts and agent topics and actions. Significant experience in configuring and adapting the platform, particularly Net Zero Cloud to business processes.
[Freelance AI model training at DataAnnotation]
03/2024 - 07/2024
Evaluating responses to coding related prompts from different AI models on various dimensions like correctness, verbosity, collaboration.
[Bartender / Mixologist / Barista / Waiter]
Novi Sad, Serbia / Hvar, Croatia
2014 - 2023
Transferable skills learned during this period:
[GreenFox Academy] 11/2023 - 05/2024 (632 hours)
// Junior Java Developer (back-end) bootcampSuper intensive course separated into three modules:
[Self-study] 02/2023 - 06/2023 (80 hours)
// Python programming language[Net Zero Cloud Implementation]
// 6 monts durationAs the only team member allocated 100% to the project on my team I was responsible for most of the configuration and development of the Salesforce platform and Net Zero Cloud (NZC) including:
[Agentforce Pilot Project]
// 6 weeks durationAgile project with daily stand-ups focused on rapid prototyping and fast iteration to deliver a working POC. The challenge was streamlining and automating much of the cumbersome process of marketing campaign creations. A custom agent was built which interacted with Watsonx platform through Apex classes and used flows to generate the campaign copy personalized to a given customer segment for 2 different channels.
[Foxbuy: E-bay clone (teamwork)]
// 6 weeks durationSimulated work environment (incl. daily standups, JIRA agile development, application design and technical diagramming)
Main challenges: Researching and implementing the project in real time using unfamiliar technologies
Technologies used: Spring Boot, Spring Security, GitHub, Miro board, Jira Agile board, Junit, MockMVC, Swagger, Jackson, JWT, JaCoCo, Flyway, MySQL, Mailtrap